Guide 2 of 6
Coming to things
Taking part here is for members: the public can watch the count on a card grow, but only a member’s tap adds to it. Once you’ve joined, there are two different promises you can make, and the whole system is the line between them.
“I’d come” is free, in every sense
While something is an idea, your tap just says it’s worth planning. It costs nothing, and you can take it back any time by tapping again. The count on the card (“6 of 10 kids would come”) counts kids, not families: your tap carries how many you’d bring, guessed from your profile, and the event page has a stepper if the guess is wrong.
Be honest with it, though. Whoever’s running it decides off that number, and a tap you never meant is how someone ends up booking a room for families who don’t show.
Reaching the number doesn’t move anything, it tells someone
An idea never books itself. Once it has the numbers it asked for, whoever’s running it hears about it and firms it up: sets the date, and decides how families pay. Free or paid at the door, it goes straight onto Events. A teacher or a group rate to cover first, and it opens for places instead, which is the one case where a paid place is a real promise.
The cost shown is per kid, and you take as many places as you’re bringing in one payment: three kids in a $15 class is $45, three places. They’re yours once you’ve taken them.
Ideas have no deadline. Places open has one.
An idea can sit on the board for as long as it takes: nobody chases you, and nothing drops off on a timer. Once something opens for places, there’s exactly one date that matters, the pay-by date, set by whoever’s running it, on or before the first day of the event.
If pay-by day arrives and the places still aren’t covered, it’s the organiser’s call: go ahead anyway, give it more time, or call it off, in which case everyone who paid gets it back.
If you can’t come after all
Up to the pay-by date: open the event page and release your place. You get your money back, no questions, and someone else can take the spot.
After the pay-by date: whoever’s running it is already relying on that money to cover the cost, so it can’t come back. The place is still yours, though, and you can give it to another family: just tell them. It works the way a ticket works, and for the same reason.
Free, at the door, or through Hub Club
Every event says which of the three it is. Free means exactly that. At the door means you pay whoever’s running it, or the venue, in person on the day: there’s never a Pay button for it, Hub Club stays out of it. Through Hub Club is the one that goes through the event page, and the only kind with a minimum, a pay-by date and a refund.
Your membership fee is separate from all of that: it’s card on file, charged from the day you join, and it covers the texts and emails, not any one event.
Free things, short notice, and regulars
No minimum, no cost: the button says “I’m coming” and that’s the whole transaction.
Short notice things (today, tomorrow) have no places and no deadlines, and they show up both on their own page and in Events. See it, turn up. Turn on the text alert on the You page or you’ll hear too late.
Regulars (a park day every month, a games afternoon every Wednesday) always show their next date. Their button says “I’m interested”: it puts you on the list that hears about it the evening before each date, not down for every one. Say which days you’re actually in further down the event page, which is what puts the “4 coming on the 19th” under the date.
Next up: Putting up an idea, and running it
How members propose something, how it gets firmed up, and what leading a thing actually involves.
Keep reading